FA LOGISTICS
FAQs
Reliable next-day delivery with overnight service.
• We specialise in same day, direct, dedicated courier services but we can also provide overnight services or more economical options for non-urgent deliveries.
• We can transport most goods, including documents, parcels, boxes, pallets, machinery, construction materials, glass, office equipment, laptops and more – however, there are some items that have restrictions, such as hazardous or dangerous goods, so please enquire with us if your goods may fall under this category.
• We do not transport any live animals/pets/livestock
• You can book a courier easily on our website, or if you require further assistance with your booking, you can call or email to book with a member of our friendly Sales team.
• Booking online with FA Logistics is easy! Simply enter the postcodes, choose the vehicle required and select the date and time your service is needed, then your quote will be produced and you can click through to pay and make your booking. Full tracking is available and you will receive updates on the progress of your delivery and an instant POD.
• Measure the dimensions and check the weight of your goods to make sure they will fit before selecting a vehicle. You can view our vehicle sizes and load weights here or, if you are still unsure, you can contact us by phone, email or live chat to check before you book.
• For documents and one or two small parcels, the car option will sufficient, but for a higher quantity of items or large / long goods, you would need to choose a van.
• For anything particularly heavy, that one person may not be able to lift alone, or for pallets that need loading on by the driver, you would need to choose a luton van with tail-lift.
• Our drivers will load/unload ground floor ‘kerb-side’ collections and deliveries for most goods that can be easily lifted by one person, however, if there are a number of items (usually over ten), or if the goods need more than one person to lift then we will charge an additional amount for ‘hand-balling’ – this phrase refers to the driver’s handling and loading/unloading of the goods.
• Should you require our driver to collect or deliver from or to an upper or lower level then this would be priced up based on a number of factors so please enquire with us if you need this service so we can obtain all the information we need to calculate the cost.
• We can also provide a two-man service if required, which can be quoted on request based on the requirements.
• For every delivery we do, we will obtain a full name/signature/photos of the goods delivered (any combination or all of them if required)
• You can let us know if you have specific instructions for the POD,
• If you require a courier ASAP, we can arrange one of our drivers to collect within an hour from almost any mainland UK address and for our standard same day direct service, the driver will go straight to the delivery address once the goods have been collected.
• Alternatively, should you wish to book a specific pick-up time that can also be arranged accordingly.
• In addition to same day direct courier services, we can also arrange time-specific deliveries in case you need the goods delivering at or by a certain delivery time (additional charges may apply)
• You can place a booking in advance any time before the collection is needed. We only need a minimum of around 1 hour to arrange one of our drivers from anywhere in the UK, but you can book days, weeks, or even months in advance if needed.
• Bookings can be cancelled any time before or during the booking, however, charges may apply if our driver has already been dispatched or for admin charges associated with processing the booking.
• Yes, regular customers can apply for a business credit account with us allowing payment on account and access to preferential rates.
Get In Touch with us
phone: 0330 111 744, 01753 989 099
Email: Info@falogistics.co.uk
WhatsApp: 07306388775
Slough Business Park
Unit 14, 94 Farnham Road, Slough SL1 3FQ
Get an instant live quote
FA LOGISTICS
FAQs
Reliable next-day delivery with overnight service.
• We specialise in same day, direct, dedicated courier services but we can also provide overnight services or more economical options for non-urgent deliveries.
• We can transport most goods, including documents, parcels, boxes, pallets, machinery, construction materials, glass, office equipment, laptops and more – however, there are some items that have restrictions, such as hazardous or dangerous goods, so please enquire with us if your goods may fall under this category.
• We do not transport any live animals/pets/livestock
• You can book a courier easily on our website, or if you require further assistance with your booking, you can call or email to book with a member of our friendly Sales team.
• Booking online with FA Logistics is easy! Simply enter the postcodes, choose the vehicle required and select the date and time your service is needed, then your quote will be produced and you can click through to pay and make your booking. Full tracking is available and you will receive updates on the progress of your delivery and an instant POD.
• Measure the dimensions and check the weight of your goods to make sure they will fit before selecting a vehicle. You can view our vehicle sizes and load weights here or, if you are still unsure, you can contact us by phone, email or live chat to check before you book.
• For documents and one or two small parcels, the car option will sufficient, but for a higher quantity of items or large / long goods, you would need to choose a van.
• For anything particularly heavy, that one person may not be able to lift alone, or for pallets that need loading on by the driver, you would need to choose a luton van with tail-lift.
• Our drivers will load/unload ground floor ‘kerb-side’ collections and deliveries for most goods that can be easily lifted by one person, however, if there are a number of items (usually over ten), or if the goods need more than one person to lift then we will charge an additional amount for ‘hand-balling’ – this phrase refers to the driver’s handling and loading/unloading of the goods.
• Should you require our driver to collect or deliver from or to an upper or lower level then this would be priced up based on a number of factors so please enquire with us if you need this service so we can obtain all the information we need to calculate the cost.
• We can also provide a two-man service if required, which can be quoted on request based on the requirements.
• For every delivery we do, we will obtain a full name/signature/photos of the goods delivered (any combination or all of them if required)
• You can let us know if you have specific instructions for the POD,
• If you require a courier ASAP, we can arrange one of our drivers to collect within an hour from almost any mainland UK address and for our standard same day direct service, the driver will go straight to the delivery address once the goods have been collected.
• Alternatively, should you wish to book a specific pick-up time that can also be arranged accordingly.
• In addition to same day direct courier services, we can also arrange time-specific deliveries in case you need the goods delivering at or by a certain delivery time (additional charges may apply)
• You can place a booking in advance any time before the collection is needed. We only need a minimum of around 1 hour to arrange one of our drivers from anywhere in the UK, but you can book days, weeks, or even months in advance if needed.
• Bookings can be cancelled any time before or during the booking, however, charges may apply if our driver has already been dispatched or for admin charges associated with processing the booking.
• Yes, regular customers can apply for a business credit account with us allowing payment on account and access to preferential rates.